If you're not satisfied with your purchase, you may return the item(s) for a refund within 30 days of receiving your order. ALL INTIMATES, BOTTOMS WITHOUT HYGIENE STICKER, AND DISCOUNTED ITEMS (EXCEPT CART DISCOUNTS) ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN.
THE PRODUCTS WITH SOLD "BUY 2 GET 1 FREE" DISCOUNT ARE FINAL SALE. RETURNS ARE NOT ACCEPTED. ONLY SIZE EXCHANGE IS MADE.
Return item must be unused, unwashed, undamaged and in original condition. Package return items with original tags & hygienic liner attached. We do not accept the return if items have deodorant/sweat stains, makeup mark or smell of perfume. Any return that does not meet our return policy requirements will be sent back to the customer. To complete your return, please send an email to firstname.lastname@example.org and share your returns package's tracking number with us. All returns must be shipped to our P.O. box by USPS code.
To make a return, please fill the return&exchange form here. You will receive an automated e-mail which contains the P.O. box address you need to ship your return package. You can drop off your return package at your local USPS location. Please note that we will not be responsible for paying shipping costs associated with returns.
When you are returning an item, you should consider using a trackable shipping service or insuring the shipment to prevent any losses.
Once we inspect your return, we will also notify you of the approval or rejection of your refund. Please give us 3-5 business days for your refund to be processed.
If it is approved, then a credit will automatically be applied to your original payment method, it may take 5-10 days for the bank to post the refund to your account. If original payment model is unavailable, we will issue a store credit. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Returns&Exchanges may only be made once.
We do not offer any price adjustments for discounted products.
1. Please enter your order number and email to locate your order.
2. Select the items you want to exchange by clicking on the product (Ineligible items are greyed out).
3. Please select your new color and/or size and click 'Exchange Item'.
4.Choose the reason why you are returning the product(s).
5. Please drop off your package at your nearest USPS location.
Please note that we will not be responsible for paying shipping costs associated with returns.
Once we receive your item(s), please allow 2-5 business days for processing.
If you received a damaged or an incorrect item, please send us an email via email@example.com, which includes photos of the item along with the tags attached, within 48 hours of receiving your order. We'll do our best to help you.